Thanks for shopping at qchic.club If you are not entirely satisfied with your purchase, we’re here to help.
You have 48 hours to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If there is a problem with your order upon receiving it, please contact me and let me know within 48 hours after you receive your order since I can not refund or exchange problems that may arise after longer periods of time.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
All orders are processed and shipped within 1-2 business days. Monday through Friday, not including weekends and major holidays.
We ship USPS First Class or Priority Mail with delivery confirmation for United States based customers. Please keep in mind that We are not responsible for your package once it leaves our Location . In the event your package is marked as “Delivered” by USPS and you do not receive it, please follow up with USPS and file a claim. We will not replace/refund your order.
For international shipments, I use USPS First Class International, which does not come with a tracking or confirmation option. Please keep in mind that international shipments can take anywhere from 2-6 weeks to arrive.
You could have up to 4 hours after the purchase to cancel your order.
If you have any questions on how to return your item to us, contact us:
QChic Club LLC.
4630 S. Kirkman Rd. #296. Orlando Fl, 32811 United States